Impartiality Policy Statement

The purpose of the Confidentiality Policy is to ensure that all employees, committee members, contractors, personnel of external bodies or individuals working on behalf of AJA Bangladesh Ltd understand the company’s requirements in relation to the disclosure of AJA Bangladesh Ltd’s client confidential information. This policy is not intended to prevent disclosure where disclosure is required by law. AJA Bangladesh Ltd is committed to providing confidential certification services to its clients, including information about the client, e.g. complainants and regulators and shall not disclose to others or use without permission any confidential technical or business information belonging either to AJA Bangladesh Ltd, its’ partners, agents, customers or clients. This includes any information learnt or originated during AJA Bangladesh Ltd activity, whether it is written or otherwise tangible that is not generally available to the public and/ or gives one who uses it advantage over competition.

For this policy, confidentiality relates to the transmission of client, sensitive or identifiable information about individuals or organizations (confidential information), which comes into the possession of AJA Bangladesh Ltd through its certification activities.

AJA Bangladesh Ltd shall inform the client, in advance, of the information it intends to place in the public domain. All other information, except for information that is made publicly accessible by the client, shall be considered confidential.

AJA Bangladesh Ltd recognizes that occasions may arise where individual employees feel they need to breach confidentiality. Confidential or sensitive information relating to an individual or an organization may be divulged where there is risk of danger to an individual, client, or where it is against the law to withhold it. In these circumstances, information may be divulged to external agencies e.g. Police, Health and Safety Executive, Environmental Protection Agency on a need-to-know basis.

Where an AJA Bangladesh Ltd employee or someone operating on its behalf feel that confidentiality should be breached the decision will be based on review of Impartiality Committee.

All AJA Bangladesh Ltd employees and those operating on its behalf will receive a copy of the confidentiality policy and sign a confidentiality agreement. Existing and new workers will be introduced to the confidentiality policy via induction and training. Breaches of this policy are dealt as under the AJA Bangladesh Ltd Grievance and/or Disciplinary procedures as appropriate. This policy will be reviewed periodically or when process changed, and amendments as per requirement of ISO/IEC 17000 series.

Managing Director
AJA Bangladesh Ltd